Customers share experiences seeking Verizon credit

There have been varying experiences by Verizon customers seeking a $50 credit for the inconvenience due to the company’s network crashing for an extended four-day period, from July 27-30 on Block Island. The outage created frustration among Verizon customers on the island, who couldn’t send or receive calls, texts, or emails. The Block Island Chief of Police called the situation a serious public safety issue.
The Block Island Times solicited comments from Verizon customers on its Facebook page. The following are their experiences with trying to receive the credit.
“My son called

Read more on the Block Island Times website