Verizon upgrades Block Island to “tier 1” site

The cellphone outage that left Block Island customers without service for four days has resulted in Verizon upgrading the island to what is called a “major tier 1 site,” which should ensure a more rapid response time if such an outage should occur again.
Verizon Wireless officials told New Shoreham town officials during a closed door meeting on Wednesday, Aug. 7, at Town Hall that the company takes full responsibility for the outage, and its slow response in getting service restored. Verizon officials attributed the delay in its response in part to an inability

Read more on the Block Island Times website